Refund or Defective Policy
DVDs - If your DVD is defective, SJB Productions will refund the cost or replace your product. Refunds of DVDs with no defects are only given to unopened DVDs in good condition unpon
return to SJB Productions.

Christmas Spiders and Spider Kits - If you are unsatisfied with the Christmas Spiders or Kits,
a full refund will be made unpon return of the items in good condition to SJB Productions.

Privacy Policy

Thank you for visiting our web site.

All personal information is only collected to fill your order. By putting in this information, you are giving us permission to use the information only to fill your order.

Collection of Information
We collect personal information like company, name, postal address, email and telephone when a visitor to our website orders one of our products. This information is only used to fill their order. We do not use the information in any other manner.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. These are not shared with third parties.

Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information the following information.

By e-mail: sjbrakey@sjbproductions.com
By Phone: 830-98-9705

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

SJB Productions Logo

Need to Contact Us?

You can contact SJB Productions in several ways:

  • Sending e-mail to sjbrakey@sjbproductions.com

  • Sending snail mail to:

    SjB Productions
    8522 Fairway Trace
    Fair Oaks Ranch, TX 78015
    (near San Antontio, TX)

  • Call us at 1-830-981-9705
    Don't be surprised if you get our answering machine as we are frequently on dive or travel trips around the world getting new footage for future videos. We'll get back to you as soon as we can.

Links of Interest

Show Schedule